IT solutions for business processes

Business reengineering for success

Once we have established the problem, including cultural limitations, the next task is to reengineer the process for success. 

If the solution requires technology, we remain impartial and search the whole market to find the right product for your organisation. 

Sourcing the best IT solutions

Our experience within this market has granted us partnership status with IT’s biggest players. It doesn’t mean we recommend them every time, it just means we REALLY know what we’re doing.

Freshworks

We are a certified partner with Freshworks, the business software used by over 50,000 companies across the globe to exceed customer and employee expectations.  

Their suite of software packages embraces all aspects of customer service – both internal and external. 

  • Customer Service 

  • IT Service Management 

  • HR Management 

  • Marketing Automation 

  • Sales Automation 

Visit Freshworks to find out more.

ServiceNow

Behind every great experience is a great workflow. As the foundation for all digital workflows, the Now Platform® connects people, functions, and systems across your organisation.  

We use these workflows to help support your business: 

  • IT Workflow 

  • Employee Workflow 

  • Customer Workflow 

  • Creator Workflow 

Visit ServiceNow to find out more.

Remedy

Trusted by more than 6,500 IT organisations, BMC Helix ITSM, supplied by Remedy, is a powerful, people-centric solution that uses emerging technologies such as AI and machine learning.  

Their technology moves your business to a new level with: 

  • Predictive service management  

  • Embedded multi-cloud capabilities to broker incidents, changes, and releases across cloud providers 

  • Integrations with leading agile DevOps tools such as Jira 

  • Cognitive email analysis and automated actions on behalf of the user 

  • Alignment with ITIL® 4 

Visit Remedy to find out more.

Powerful solutions designed to deliver

Technology is fast paced, with fresh solutions appearing constantly. How do you stay ahead of technology? 

The short answer is, you don’t. We do. 

Let us find the IT solution you need, that fits with what you currently have, and implement it in a way your people will understand and embrace. 

Contact us now to find out how we work with technology partners to deliver your project.

Photograph of business consultants talking about results